Privacy Policy

Last updated 09-Jul-2026

Transcend AI Partners is the trading name of Transcend AI Pty Ltd (ABN 72 680 678 826), based in West Perth, Western Australia. This policy explains what personal information we collect through this website, why we collect it, and how we handle it. We handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What we collect

• Contact form submissions. When you use the contact form we collect your name, email address, and whatever you write in your message.
• Usage analytics. We use Google Tag Manager and Google Analytics to understand how visitors use the site: pages viewed, approximate location, device and browser type. This data is aggregated and does not identify you personally.
• Advertising measurement. We use Google Ads conversion tracking to measure whether our advertising works. Google may set cookies for this purpose.

Why we collect it

We use contact details for one purpose: to respond to your enquiry and, if you become a client, to deliver our services. We use analytics and advertising data to improve the site and our marketing. We do not sell personal information, and we do not use your enquiry details for marketing lists without asking you first.

Who else touches the data

• Formspree (formspree.io) processes contact form submissions and delivers them to our inbox. Formspree is a US company, so form submissions are processed in the United States.
• Google provides our analytics, tag management, and advertising measurement. Google's handling of this data is covered by its own privacy policy.

Cookies

The site uses cookies set by Google Tag Manager, Google Analytics, and Google Ads. You can block or delete cookies in your browser settings; the site works fine without them.

Storage and security

Enquiry emails are stored in our business email system (Google Workspace). We keep them only as long as needed to handle your enquiry or engagement, and we limit access to the people who need it.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within a reasonable time. If you are not happy with how we handle a privacy complaint, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes to this policy

If we change this policy we will update this page and the date at the top.